FAQ

When will my share be delivered?"

Downtown and East Memphis deliveries will be dropped off between 2-5 every Thursday afternoon.

Midtown deliveries will be dropped off between 2-5 every Friday afternoon.

What are the safety guidelines for pickup locations?

Physical distancing at pick-up sites
We ask that you remain in the car and/or outside of the pick-up location. Please get your share as quickly as possible and make space for the next member.  We are happy to load the box in your car for you.

Mask

If you haven't received your vaccine yet, we encourage you to please wear a mask when picking up your share. 

Know what kind of shares you have
If someone new is picking up your share please make sure they know exactly what to take home with them (i.e. small or large share, breakfast share, foodie share etc.). 

What are the safety guidelines for home delivery?

If we are delivering to your home, we will observe social distancing guidelines and leave your purchases on your doorstep. We will send an email to inform you of delivery and ask that you respond to that email to confirm receipt.

What if I will be out of town and unable to receive my box?

If you will be out of town and unable to receive your box, you can have a friend or family member pickup from your designated location by emailing us their name for pickup that week.  However, if you are a home delivery customer, we will not be able to deliver to a different address due to route scheduling.  You can also choose to donate your share for that week as well.  To donate, please send an email to info@newsouthmemphis.com and let us know you want to donate your share for the week.